Privacy Policy
The Forever Post Privacy Policy
Last Updated: October 8th, 2025
Welcome to The Forever Post, a subscription service that delivers beautifully crafted letters to your doorstep every other week. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, subscribe to our service, or interact with us.
1. Information We Collect
a. Information You Provide Directly
When you subscribe to The Forever Post, create an account, or contact us, you may provide:
-
Personal Information: Such as your name, shipping address, email address, and phone number.
-
Payment Information: We use a secure third-party payment processor (e.g., Stripe) to handle all payment transactions. We do not store your full credit card details; we only retain limited payment information, such as transaction details, for order fulfillment and customer service purposes.
-
Communication Preferences: Your preferences for receiving emails, notifications, or promotional offers.
b. Information Collected Automatically
When you visit our website or use our services, we may automatically collect:
-
Device and Usage Information: Including your IP address, browser type, device type, operating system, and pages visited. This helps us improve our website and tailor your experience.
-
Cookies and Similar Technologies: We use cookies to enhance your browsing experience, remember your preferences, and analyze how our website is used. You can manage cookie settings through your browser.
2. How We Use Your Information
We use your information to:
-
Fulfill Your Subscription: Process and deliver your bi-weekly letters, manage your account, and provide customer support.
-
Communicate With You: Send order confirmations, shipping updates, and respond to your inquiries. With your consent, we may also send you promotional emails or newsletters about our services, special offers, or events. You can opt out of marketing communications at any time.
-
Improve Our Services: Analyze usage trends, monitor the effectiveness of our campaigns, and personalize your experience.
-
Protect Our Rights: Detect and prevent fraud, enforce our terms of service, and comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
-
Service Providers: Trusted third parties who assist us in delivering letters, processing payments, hosting our website, or providing customer service. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
-
Legal Compliance: Disclose information if required by law, such as in response to a subpoena, court order, or government request, or to protect the rights, property, or safety of The Forever Post, our users, or the public.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and ensure your information continues to be protected.
4. Your Privacy Choices
a. Access and Updates
You can review, update, or correct your personal information by logging into your account or contacting us directly. If you wish to delete your account or request that we remove your information, please email us at contact@theforeverpost.com.
b. Marketing Communications
You can opt out of receiving promotional emails or text messages by following the unsubscribe instructions in the message or by contacting us. Even if you opt out, you may still receive transactional messages related to your subscription.
c. Cookies
Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security and Retention
We implement industry-standard security measures. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.
7. Third-Party Links
Our website or letters may contain links to third-party websites or services. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will notify you of significant changes by posting the updated policy on our website or sending you an email. Your continued use of our services after such changes constitutes your acceptance of the new policy.
9. Your Rights Over Your Information
Depending on where you live, you may have the right to:
-
Access or Correct your personal information.
-
Request Deletion of your personal information, subject to certain exceptions.
-
Opt Out of certain types of processing or sharing of your information.
To exercise these rights, please contact us at contact@theforeverpost.com. We will not discriminate against you for exercising any of these rights.
10. International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to this transfer and processing. We take steps to protect your information when it is transferred internationally, in accordance with applicable law.
11. Subscription
The Forever Post provides a subscription service. By subscribing to our service, you have confirmed that you accept our Terms of Service. Your subscription will automatically renew on a recurring basis at which time your credit card will be charged automatically for the subscription products until you cancel your subscription. Taxes and shipping fees may apply. You may cancel your subscription at any time from the Subscriptions section of your account.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
The Forever Post contact@theforeverpost.com
We are committed to addressing your concerns and will respond to your inquiries as soon as possible.